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<p><span style="font-family: Inter;">It can take up to 5 working days before we have registered your return package. We will send you an email as soon as we have registered your package in our warehouse. Depending on which payment option you have used for your purchase, your money will be registered in your account 2-3 days later.</span></p>

It can take up to 5 working days before we have registered your return package. We will send you an email as soon as we have registered your package in our warehouse. Depending on which payment option you have used for your purchase, your money will

I already returned my item, when will I get my refund?

Returns

How is the sizing of the products?

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Products

Can I change my order?

I haven't received my order confirmation. What should I do?

I have entered the wrong address. What should I do?

When will my money be withdrawn from my bank account?

Which payment options do I have?

Order and payment

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Can I pick up my items directly from your warehouse?

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What happens if I don't pick up my package from the parcel shop?

If I've chosen home delivery and I'm not home when my order arrives, what happens?

Shipping

I want to make an exchange to another item - is that possible?

My item is defect. How do I complain?

I am not happy with my item. What do I do?

How long do I have the right to withdrawal?

How do I return my item?

I want to purchase an item as a gift – what should I do if the recipient wants to return it?

I already returned my item, when will I get my refund?Updated a year ago