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When you receive your package, a return form has been nclosed. This note states the reasons why you are returning the item. Here you must choose the reason why you are returning the item. Be aware that we do not offer free return when shipping overseas.&#xA0;If you are dissatisfied with your item and you would like to make a claim, please <a href="/pages/contact">contact our customer service team</a>. When sending the claim, you must inform us why you are dissatisfied and attach pictures of the following item.

When you receive your package, a return form has been nclosed. This note states the reasons why you are returning the item. Here you must choose the reason why you are returning the item. Be aware that we do not offer free return when shipping overse

I am not happy with my item. What do I do?

Returns

How is the sizing of the products?

What sizes are the products available in?

Where can I find information about a product?

Products

Can I change my order?

I haven't received my order confirmation. What should I do?

I have entered the wrong address. What should I do?

When will my money be withdrawn from my bank account?

Which payment options do I have?

Order and payment

What delivery possibilities do I have?

Can I pick up my items directly from your warehouse?

Is it possible to track my order?

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Where can delivery be made?

What happens if I don't pick up my package from the parcel shop?

If I've chosen home delivery and I'm not home when my order arrives, what happens?

Shipping

I want to make an exchange to another item - is that possible?

My item is defect. How do I complain?

How long do I have the right to withdrawal?

How do I return my item?

I want to purchase an item as a gift – what should I do if the recipient wants to return it?

I am not happy with my item. What do I do?Updated 7 months ago