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REDGREEN

<p><span style="font-family: Inter;">If you don&apos;t receive your order confirmation after completing your order, we recommend checking your email&apos;s spam folder. Occasionally, some email programs mistakenly classify our order confirmations as spam and place them there.</span></p>

If you don't receive your order confirmation after completing your order, we recommend checking your email's spam folder. Occasionally, some email programs mistakenly classify our order confirmations as spam and place them there.

I haven't received my order confirmation. What should I do?

Order and payment

How is the sizing of the products?

What sizes are the products available in?

Where can I find information about a product?

Products

Can I change my order?

I have entered the wrong address. What should I do?

When will my money be withdrawn from my bank account?

Which payment options do I have?

What delivery possibilities do I have?

Can I pick up my items directly from your warehouse?

Is it possible to track my order?

How long does it take to recieve my delivery?

Where can delivery be made?

What happens if I don't pick up my package from the parcel shop?

If I've chosen home delivery and I'm not home when my order arrives, what happens?

Shipping

I want to make an exchange to another item - is that possible?

My item is defect. How do I complain?

I am not happy with my item. What do I do?

How long do I have the right to withdrawal?

How do I return my item?

I want to purchase an item as a gift – what should I do if the recipient wants to return it?

I haven't received my order confirmation. What should I do?Updated a year ago