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Order and payment

Below are some of are common questions about orders and payment

Can I change my order?

Once your order is placed and paid for, and we have registered your purchase, you cannot change your order.

I haven't received my order confirmation. What should I do?

If you don't receive your order confirmation after completing your order, we recommend checking your email's spam folder. Occasionally, some email programs mistakenly classify our order confirmations as spam and place them there.

I have entered the wrong address. What should I do?

You should contact us as soon as possible so that we can change the delivery address on your order. It's important to act quickly because we process your order as soon as we receive it. See here for contact information.

When will my money be withdrawn from my bank account?

As soon as we have registered your order and it is dispatched from our warehouse, the money will be deducted from your account.

Which payment options do I have?

You can pay with