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<p><span style="font-family: Inter;">If you&apos;re not at home when the delivery company attempts to deliver your package, they will leave a card or send you an SMS with instructions on where to pick up your package.</span></p>

If you're not at home when the delivery company attempts to deliver your package, they will leave a card or send you an SMS with instructions on where to pick up your package.

If I've chosen home delivery and I'm not home when my order arrives, what happens?

Shipping

How is the sizing of the products?

What sizes are the products available in?

Where can I find information about a product?

Products

Can I change my order?

I haven't received my order confirmation. What should I do?

I have entered the wrong address. What should I do?

When will my money be withdrawn from my bank account?

Which payment options do I have?

Order and payment

What delivery possibilities do I have?

Can I pick up my items directly from your warehouse?

Is it possible to track my order?

How long does it take to recieve my delivery?

Where can delivery be made?

What happens if I don't pick up my package from the parcel shop?

I want to make an exchange to another item - is that possible?

My item is defect. How do I complain?

I am not happy with my item. What do I do?

How long do I have the right to withdrawal?

How do I return my item?

I want to purchase an item as a gift – what should I do if the recipient wants to return it?

If I've chosen home delivery and I'm not home when my order arrives, what happens?Updated a year ago