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Shipping

Below are some common questions about shipping

What delivery possibilities do I have?

Within the EU it is UPS that sends our packages. Here you can choose between UPS normal delivery or UPS express. You can choose GLS home delivery or GLS parcel shop in Denmark. You choose when you place your order.

Can I pick up my items directly from your warehouse?

Unfortunately, it is not possible to pick up your order directly from our warehouse.

Is it possible to track my order?

As soon as your order has been sent from our warehouse, we will send you a Track-and-trace number which you can use to follow your package, until you have received your package.

How long does it take to recieve my delivery?

We work hard on giving you the best service possible, that is why it is important to us, that your package will be with you in reasonable time. When you have placed and paid for your order and we have registered it at our warehouse, you will have you

Where can delivery be made?

We ship within the EU 🌍

What happens if I don't pick up my package from the parcel shop?

If you don't pick up your package at the designated location, it will be returned to us after 7-14 days. We will automatically cancel your order as we consider it a return order.

If I've chosen home delivery and I'm not home when my order arrives, what happens?

If you're not at home when the delivery company attempts to deliver your package, they will leave a card or send you an SMS with instructions on where to pick up your package.