Write to us here, and we will respond to you as soon as possible. We are ready to assist you. 🙂

Contact us through this form, and we'll get back to you as soon as possible, but no later than within 24 hours.

REDGREEN

<p><span style="font-family: Inter;">As soon as your order has been sent from our warehouse, we will send you a Track-and-trace number which you can use to follow your package, until you have received your package.</span></p>

As soon as your order has been sent from our warehouse, we will send you a Track-and-trace number which you can use to follow your package, until you have received your package.

Is it possible to track my order?

Shipping

How is the sizing of the products?

What sizes are the products available in?

Where can I find information about a product?

Products

Can I change my order?

I haven't received my order confirmation. What should I do?

I have entered the wrong address. What should I do?

When will my money be withdrawn from my bank account?

Which payment options do I have?

Order and payment

What delivery possibilities do I have?

Can I pick up my items directly from your warehouse?

How long does it take to recieve my delivery?

Where can delivery be made?

What happens if I don't pick up my package from the parcel shop?

If I've chosen home delivery and I'm not home when my order arrives, what happens?

I want to make an exchange to another item - is that possible?

My item is defect. How do I complain?

I am not happy with my item. What do I do?

How long do I have the right to withdrawal?

How do I return my item?

I want to purchase an item as a gift – what should I do if the recipient wants to return it?

Is it possible to track my order?Updated a year ago